Refund & Cancellation Policy

At ANOOP JEWELLERS PRIVATE LIMITED Pvt. Ltd., customer satisfaction and transparency are our highest priorities. We are committed to providing genuine BIS Hallmarked Gold Jewellery and maintaining fair business practices. Please read our Refund & Cancellation Policy carefully before placing an order or making any payment through our website.

1. Product Orders

Orders placed through our website are processed only after successful payment confirmation. Once an order has been confirmed and processing has started, cancellation requests may not be accepted.

2. Cancellation Policy

Customers may request cancellation only before the order has been processed or dispatched. Once the jewellery has been customized, manufactured, packed, or shipped, cancellation will not be possible.

ANOOP JEWELLERS PRIVATE LIMITED reserves the right to cancel any order due to pricing errors, product unavailability, payment verification issues, or any unforeseen circumstances. In such cases, the customer will receive a full refund of the amount paid.

3. Refund Policy

Refunds are generally not applicable for purchased jewellery except under the following circumstances:

  • Duplicate payment made accidentally.
  • Payment deducted but order was not successfully placed.
  • Order cancelled by ANOOP JEWELLERS PRIVATE LIMITED due to product unavailability or technical reasons.
  • Incorrect amount charged due to a verified technical error.

All refund requests must be submitted within 7 days of the transaction date along with valid payment proof and transaction details.

4. Gold Saving Scheme

Payments made towards any Gold Saving Scheme shall be governed by the specific Terms & Conditions of that scheme. Refunds or cancellations, if applicable, will be processed only as per the scheme rules.

5. Refund Processing Time

Once the refund request has been verified and approved, the refund amount will be processed within 7 to 15 working days. The actual credit time may vary depending on your bank or payment gateway provider.

6. Payment Gateway

Online payments are processed through secure third-party payment gateways. ANOOP JEWELLERS PRIVATE LIMITED shall not be responsible for delays caused by banks, payment gateway providers, network failures, or technical issues beyond our control.

7. Contact for Refund & Cancellation

For any refund or cancellation request, please contact us with your Order ID, Transaction ID, payment receipt, and registered contact details.

ANOOP JEWELLERS PRIVATE LIMITED Pvt. Ltd.
Rasna Road, Kasimabad, Ghazipur, Uttar Pradesh, India

Phone: +91-7800093334
Email: anoopverma502@gmail.com
Website: www.anoopjewellers.co.in